1. "Hm..."
2. "My staff and I truly regret involving you in the events that have occurred."
3. "We will make sure to issue you an official apology again in the coming future."
4. "Oh! Please, no need to make a big deal out of it..."
5. "It's not like it affected me in any major way."
6. "...you really are..."
7. "As remarkable as they say, ms. Wiles."